If you want to be able to communicate with your customers, you really need to make sure that you have a good phone system set up. You need to not just have a phone number, but a toll free phone number. The reason that you want to have a toll free phone number is so that your customers are not charged for calling you. I did not have a toll free phone number when I first started my business and I think that it suffered because of it. My customers were only able to reach me by email, which was not fair. When I did get a toll free phone number, I got it with Nextiva.
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There were many reasons that I chose to get my toll free phone number with Nextiva. It took me a while to find the toll free number service provider, but I am glad that I spent the time I did researching because I finally did find one that worked out well for me. You might be in the position that I was in and are looking at different toll free service providers. Before you decide that Nextiva is the right company for you, you are probably wondering what my opinion of Nextiva is. So, what is my opinion of Nextiva?
I think that Nextiva is a very good toll free service provider. I believe that Nextiva is a good service provider for many reasons. One of the main reasons that I think that Nextiva is a good service provider is because it offers reasonable prices. If you are a small business and you do not think that you are going to be using a lot of minutes, you are able to not spend very much money and still have a toll free number. For eight dollars a month, you can get one hundred minutes, which is a very good deal. There are not very many toll free number companies that will offer a service plan with this few of minutes. Nextiva makes a toll free number affordable for every business owner, no matter what their budget is.
Something else that I like about Nextiva is that they do not make you sign a contract. There are a lot of toll free service providers that will require you to sign a contract stating that you will use their service for a certain amount of years. Contracts can scare a lot of people off, but Nextiva does not make you sign one. You can just pay month to month and if you decide to not use their service anymore, you will not be charged a cancellation fee or have to pay a fee for breaking your contract. However, if you know that you will be using Nextiva for at least a few years and you do not mind signing a contract, you will be able to get the service you want at a reduce rate. So, you can get a contract if you want, but by no means is it required in order to use Nextiva’s services.
I really get frustrated when toll free number service provides outsource their customer support services. It is very hard for me to understand people who do not natively speak English and they do not understand what I am trying to say because of their language barrier. Many other toll free number service providers have wonderful packages, but they cut costs by outsourcing their customer support. This is not the case when it comes to Nextiva. Nextiva understands that customer support is a very important part of the toll free number business and they do it well. All customer service representatives are from the United States and they are all native English speakers.
The last thing that I liked about Nextiva was how high the call quality was. As you probably know, some voice over ip calls are not very high quality. This can be a turn off for companies and if they experience bad call quality, they will probably not buy as many products or services from you. Just always make sure that you have fast internet because Nextiva will take up a lot of your internet’s bandwidth, however you should still have some left over for browsing.
I really can’t find anything that I do not like about Nextiva. This company provides a very high quality product and I have enjoyed being one of their customers. You know that this company is one of the best because of its high profile customer list. Some of the biggest fast food chains in America use this company as their toll free number provider, which means that Nextiva has to be doing something right. Car companies also use Nextiva, which should make you feel even better about using this company’s voice over ip services.
If you have decided that Nextiva is right for you, you should know that Nextiva also provides you with very high quality phones for a low price. Some of the best hardware in the business is available for a discounted price when you buy them with a service package. This is good to know, especially if you are going to have to be buying a lot of pones for your workers.
Now that you know what my opinion is about Nextiva, you should give this voice over ip service a try. There are a lot of toll free number providers out there that do not offer that good of a service. Fortunately, Nextiva is not one of them. I know a lot of people that use Nextiva and not one of them has anything negative to say about them. There are so many high profile companies that use this company as their primary toll free number service provider that you know they have to be providing good customer service and a quality product. Also, they have won many rewards for their customer service and product. I am very happy with Nextiva and I hope that you will be too if you choose to use them as your toll free number service provider.
Features




| Features |
Nextiva PBX |
| |
|
| Toll Free Number/Local
Number |
Yes |
| Virtual PBX |
Yes |
| Voicemail |
Yes |
| Call Forwarding And
Answering Rules |
Yes |
| Dial By Name Directory |
Yes |
| Conferencing Features |
Yes |
| Web Portal Interface |
Yes |
| Password Protect |
Yes |
| Voicemail Greeting Options |
Yes |
| Voicemail to Email |
Yes |
| Voicemail Remote Access |
Yes |
| Visual Waiting Indicator |
Yes |
| Centralized Location |
Yes |
| Dial By Name Directory |
Yes |
| Virtual Departments |
Yes |
| Multiple Auto Attendants |
Yes |
| Import Your Greetings |
Yes |
| Music on Hold |
Yes |
| Hunt Groups |
Yes |
| Extensions |
Yes |
| Follow Me |
Yes |
| 3-Way Conference |
Yes |
| Cell Phone Integration |
Yes |
Price




| Nextiva PBX |
Price |
| |
|
| 30 Day Free Trial |
Yes |
| |
|
| Nextiva Connect 100 |
|
| Monthly Price(If paid
monthly) |
$12.95 |
| Monthly Price(If paid
annually) |
$8.95 |
| |
|
| Nextiva Connect 500 |
|
| Monthly Price(If paid
monthly) |
$24.95 |
| Monthly Price(If paid
annually) |
$19.95 |
| |
|
| Nextiva Connect
Unlimited |
|
| Monthly Price(If paid
monthly) |
$99.95 |
| Monthly Price(If paid
annually) |
$69.95 |
Customer Support





| Nextiva Online PBX |
Customer Support |
| |
|
| Phone, Chat, Email |
Yes |
| Set-Up Support |
Yes |
| Personal Representation |
Yes |
Ease of Use 



| Nextiva PBX |
Ease of Use |
| |
|
| Easy To Use |
Yes |
Security 



| Nextiva PBX |
Secure |
| |
|
| Reliable, Safe, & Secure? |
Yes |